Client work · Food and grocery
Three weeks to seven days
Order to delivery went from about three weeks to seven days.
- 3 weeks to 7 days
- Order to delivery
- +15%
- Cash flow, quarter over quarter
- about 30%
- Cash flow, year over year
The problem
An order took about three weeks to get from yes to delivered. No system tracked when an order needed to be fulfilled, and nothing tied inventory or purchase orders to the day it had to ship.
What I did
I redesigned the path from quote to cash, start to finish. The business moved onto a new ERP, a new warehouse system, and new sales software, and I trained the warehouse, sales, and operations teams on all three.
What changed
Delivery went from about three weeks to seven days or less. Cash flow rose 15% quarter over quarter and about 30% year over year. Less inventory sat unsold.